Picture this: a group of kids laser-focused on a claw machine, parents cheering at a basketball hoop game, and teens battling it out on a dance pad—all clutching colorful tickets they can’t wait to trade for prizes. This isn’t just fun and games; it’s the secret sauce savvy operators are using to turn arcades into profit hubs.
If you’re running a family entertainment center, mall arcade, or theme park, redemption games might be your missing piece. Unlike regular arcades where players come and go, these ticket-reward machines create a “just one more try” addiction that keeps wallets open longer. Let’s break down why these games are becoming non-negotiable for profitable venues.

What Are Redemption Games?
Redemption games are usually arcade games where players use their skills to earn rewards based on how well they play and their final score.
Think of redemption games as the ultimate hook:
- Play → Earn tickets → Redeem prizes (think giant teddy bears, Bluetooth speakers, or limited-edition merch)
- Classics like coin pushers and basketball shooters never die, but new twists matter (e.g., Tiktok-friendly photo sticker machines that dispense tickets)
While regular arcade games get played 2-3 times per visit, redemption machines see 5-8 plays per customer on average. Why? That ticket counter climbing up creates a visible goal—whether it’s a 6-year-old saving up for slime kits or a dad determined to win that retro gaming console display. Place your highest-ticket prize (like an iPad) right by the entrance. Seeing customers walk past it clutching their tickets? That’s free marketing.

Why Start a Redemption Game Business?
Let’s face it: arcade owners need two things to survive—reliable revenue streams and customers who keep coming back. Redemption games nail both. Here’s why they’re a no-brainer for operators:
1. Profit Without the Headaches
Forget VR’s tech headaches or high-maintenance attractions. Redemption machines run on a simple loop: play → earn tickets → redeem prizes. Operators report steady monthly earnings per machine, with minimal upkeep—just restock plush toys and manage ticket rolls. Bonus? Parents happily spend 20 on tokens for a 5 prize because kids value the thrill of earning it.
2. Kids Drag Parents Back
Here’s the secret sauce: tickets are currency. When a child is 200 tickets shy of a giant teddy bear, families will return. Industry studies show many parents revisit venues specifically to finish “ticket quests”.
3. Tap into Family Spending
Families are spending more on experiences than ever. Redemption zones keep them engaged longer than traditional arcades, turning quick visits into multi-hour stays. Venues thrive by blending games with dining and themed areas, proving hybrid models attract multi-generational crowds.
4. Low Effort, High Impact
No need for armies of staff. Redemption games are self-serve cash cows—think basketball hoops or claw machines that kids play repeatedly. They also maximize floor space: a coin pusher earns more per square foot than racing simulators. Plus, tiered prize systems (e.g., 500 tickets for small prizes vs. 5,000 for gadgets) let you upsell without lifting a finger.
Redemption games aren’t a trend—they’re a timeless formula. While flashy tech like VR struggles with high failure rates, these machines build loyalty through simplicity. For operators, it’s about turning game time into a habit and habits into profit.
Steps to Kickstart a Redemption Game Business
Step 1: Market Research
Focus on fundamentals:
- Audience: Families with children (primary) and teens/adults (secondary).
- Location Types: Prioritize venues with existing family traffic—malls, FECs, or amusement parks.
- Competitor Check: Note if local arcades lack popular redemption game types (e.g., skill-based machines).
Step 2: Create a Business Plan
Realistic budgeting:
- Equipment Costs: Conduct market research to find the right cost types of equipment.
- Prize Budget: Allocate the proper part of projected revenue for prizes (e.g., bulk-purchased plush toys).
- Revenue Goals: Aim for 3–6 months to recoup costs on top-performing machines.
Step 3: Choose the Right Redemption Games
Based on GM-Tech’s Redemption Game Categories:
Game Type | Key Features | Operator Benefit |
Claw Machines | Timeless design, minimal maintenance | High foot traffic, low downtime |
Ball Toss Games | Skill-based, adjustable difficulty | Appeals to teens and adults |
Coin Pushers | Hypnotic gameplay, low ticket cost | Drives repeat plays |
Ticket Wheels | Fast-paced, high ticket output per play | Quick prize redemption cycles |
Note: Avoid niche machines unless local demand is proven.
Step 4: Secure a Location
Critical criteria:
- Visibility: Near food courts or rest areas where families congregate.
- Lease Terms: Opt for flexible agreements (e.g., revenue-sharing models) to reduce risk.
You can take a closer look at best practices Where to Find the Best Deals.
Step 5: Source Equipment and Prizes
Verified strategies:
- Machines: Partner with established suppliers offering warranties and spare parts (e.g., GM-Tech’s maintenance support).
- Prizes: Balance low-cost items (stickers, small toys) and aspirational rewards (e.g., branded merch). Redemption arcade games require reliable equipment and attractive prizes to draw in customers.
Step 6: Set up and Launch
Proven tactics:
- Machine Testing: Ensure ticket dispensers and sensors work flawlessly.
- Opening Promotions: Offer “bonus ticket weekends” to drive initial traffic.
- Ongoing Maintenance: Schedule weekly checks for mechanical/software issues.
Quick-Reference Table
Action | Avoid Pitfalls |
Analyze local family demographics | Don’t assume all malls have equal traffic. |
Budget for 3-month operational buffer | Avoid overinvesting in untested machines. |
Prioritize 2–3 game types initially | Don’t mix too many styles early on. |
Negotiate short-term leases first | Avoid long-term commitments without data. |
Order prizes in bulk for discounts | Don’t stock perishable or seasonal items. |
Train staff on basic troubleshooting | Avoid relying solely on external tech support. |
Bonus Tips for Running a Successful Redemption Game Business
1. Master the Maintenance Routine
- Daily Machine Checks:
- Wipe down screens and joysticks to remove sticky residue (soda spills kill gameplay).
- Test ticket dispensers—jammed machines frustrate players.
- Each redemption game machine needs to be in top-notch condition for a smooth gaming experience.
2. Prize Strategy That Converts
- The Tier System:
- Instant Wins: 50 tickets = glow sticks/candy (keep kids excited).
- Mid-Tier: 500 tickets = plush toys/water bottles.
- VIP Prizes: 5,000+ tickets = branded merch or local experience vouchers (partner with businesses to cut costs).
- Seasonal Rotation: Swap 20% of prizes monthly (e.g., beach toys in summer, mini heaters in winter).
3. Promotions That Actually Work
- “Double Ticket Tuesdays”: Boost mid-week traffic with bonus tickets.
- Birthday Freebies: Kids get 100 free tickets with proof of birthday (parents spend more on tokens).
- Loyalty Cards: Offer a free token pack after 10 visits (stamp-based system). Arcade redemption games can greatly benefit from such well-planned promotions.
4. Data You Can’t Ignore
- Track Per-Machine KPIs:
- Earnings per square foot: Drop underperforming games.
- Ticket-to-prize cost ratio: Keep it below 1:5.
- Feedback Hacks: Place a chalkboard near exits asking, “What prize should we add?” (low effort, high insight). Analyzing data related to arcade game redemption is crucial for optimizing the business.
5. Kill Boredom with Small Changes
- Dynamic Difficulty: Make basketball hoops easier on weekdays, and harder on weekends.
- “Secret” Prizes: Hide one high-value item (e.g., a Nintendo Switch) and announce it via social media.

Partner with GM-Tech: Where Custom Games Meet Profit
Get a Free At GM-Tech, we don’t just sell arcade machines—we craft profit-driving experiences tailored to your venue. Our expertise in redemption game design can transform your arcade. Redemption games designed by us are not only engaging but also highly profitable. While others push generic boxes, we focus on what operators actually care about:
Why GM-Tech?
✓ Custom Designs That Boost Revenue
Boring machines blend in; ours stand out. We tweak cabinet art, lighting, and game mechanics to match your venue’s vibe. For example:
- Themed Designs: Turn a claw machine into a pirate treasure chest for coastal arcades.
- Branded Games: Add your logo to ticket counters for instant recognition.
- Adjustable Difficulty: Set higher win rates during slow hours to keep players hooked.
✓ Built to Last, Backed by Speed
Our machines use industrial-grade parts and come with 48-hour global repair support. No more losing weekend revenue to broken sensors.
✓ Your Rules, Your Profit
Choose flexible partnerships:
- Buy outright for full control.
- Lease-to-own to test new concepts risk-free.
- Opt for revenue-sharing models to align costs with earnings.
Stop settling for cookie-cutter games. Let’s build your signature attraction.
Design Consultation to Kickstart Your Redemption Game Projects>>